Check in passengers and their luggage at the ticket counter and gates. Patiently handle customer concerns and complaints regarding ticketing and baggage handling Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise Make announcements at the gate or over the general PA system regarding flight activity Be responsible for all fl

Provide leadership and direction to a team of people Manage operations and finances of business Recruit and train new hires on business practices Drive development of employees Ensure that quality of work or service is maintained Develop and manage a team of skilled professionals Develop, implement and monitor the operational plans for our customer portfolio. Work on all

Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to pro